# I had an account previously, but lost access to my email, what do I do?

If you have lost access to your OpenReview account, please try the following steps. 

1. Try resetting your password with alternate email accounts. You can reset your password with any email that was associated with it.
2. Contact OpenReview Support (<info@openreview.net>) from your new email with the following information: your old email or profile ID and any available documentation verifying your institutional history in order to gain assistance in resetting your password.&#x20;